Confidence and Assertiveness

Company Information

Company/Provider: Mindspa Institute

Email: Send Enquiry / Make A Booking

Telephone: 087 754 6183


South Africa

R 3490.00

Course Description

Build Your Self-esteem and Boost Your Confidence

Employees who are passive at work are often undervalued and ignored for promotion. Being more assertive will bring your employees better opportunities and more job satisfaction. Learning to act and speak in a more assertive way could help them overcome obstacles such as shyness, low self-esteem and a lack of confidence. During this one-day training course they will gain the tools and techniques to boost their confidence and build their self-esteem.

Who should attend?

Any level of employee who needs to become more confident and who needs to behave in a more assertive, productive manner.
Workshop Outline:


>What is confidence?
>Our self-concept affects our self-confidence
>Dealing with past “failures” and low self-confidence
>Self-confidence and life skills
>How can I project confidence even if I don't yet feel confident?
>How to create the right impression

How to look and behave
How to enter a room
How to greet people
How to strike up a conversation

>Analyse your own levels of confidence in various situations
>Practical ways to enhance your confidence
>High Levels of Self-Confidence are Important - But Why?
>Factors that increase self-confidence
>Creating a positive outlook
>Creating a personal belief system
>Essential steps to increase your confidence levels - How to ensure you get what you want


>What is assertiveness?
>Assertive Versus Unassertive and Aggressive Behavior
>Analyse your own assertiveness levels - How to be more assertive
>How to turn aggressive behaviour into assertive behaviour
>Changes you can expect from being assertive
>How to sell yourself and your ideas in an assertive manner
>How to manage conflict in an assertive manner
>Essential steps to increase your levels of assertiveness
>Key Life Skills - self assessment

Practical Exercises, Tips and Tools
>How to communicate confidently
>How to have a difficult conversation with your boss, colleagues, friends or family
>Tips for being assertive - How to become the person you want to be
>How to deal with difficult situations in a confident, assertive manner


In-house training:
Any date convenient for client

Public training:
7,8 August 2012
17,18 October 2012


Two days


Please contact us for more information:
Natacha -
Riaan -

Tel: 087 943 7449/50


Centurion, Gauteng


LemonJack Studio&Theatre, Raslouw, Centurion

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