Essential Skills of Leadership

Company Information

Company/Provider: Workwise Corporate Training Solutions

Email: Send Enquiry / Make A Booking

Telephone: 27 11 4767550

Suite 5, 178 Smit Str
South Africa

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Course Description

Essential Skills of Leadership focuses on the essential Skills needed by leaders at every level to develop commitment-driven performance and ensure the achievement of superior results.
First, managers and leaders will become aware of the need to support and maintain team members' self-respect and dignity and will learn different ways of doing this effectively in all management situations.
Second, learners will distinguish between behaviour and attitude and will learn how to focus on behaviour rather than attitudes or personal characteristics. In order to develop participative management relations, and implement constructive performance management, team members need to believe that they are evaluated and appraised fairly and without bias. These skills will enable team leaders and managers to evaluate and praise behaviour and performance in a way that is understandable and acceptable to team members, and that complies with labour legislation.
One of the objectives of the learning is to create a culture of trust and participation (which together form the basis for effective management and empowerment of people). Many aspects of team leader/team member relations influence this, one of which is motivation. In Essential skills of Leadership, leaders will examine their own perceptions with regard to motivation and participation, and start to identify the links between motivation, participation, communication and commitment. In line with this, the third skill developed focuses on encouraging team member participation.
Finally, listening skills are emphasised with a specific focus: using listening as a motivational tool. Actively listening to team members enables team leaders to engineer motivation for more effective and productive performance. It will also enable them to start to develop individual accountability at all levels by helping people to manage and motivate themselves on an ongoing basis.

The skills developed in Essential Skills of Leadership form the foundation for developing harmonious and productive relations with team members based on mutual respect and trust, thereby setting the tone for commitment-driven performance and results.


Learners will be able to:
• Deal with team members in such a way as to maintain and even enhance their self esteem
• Base discussions about performance and work habits on team members' behaviour rather than their personalities or attitudes
• Give specific feedback based on measurable and observable behaviours
• Consistently encourage team members to participate in setting goals, solving problems, making decisions, in fact in all team activities
• Develop commitment-driven performance rather than compliance-driven performance
• Manage people to produce productive results


As required by clients for groups of 6 - 15 learners per group


1 day


Unit Standard Alignment:
SAQA ID11473
Manage individual and team performance

Credits: 8

Certification: Certification with credit if skills programme assessment requirements are met.

Learners receive:
A workbook with readings, activities, a trouble-shooting guide, and post-workshop application materials

The Essential Skills of Leadership is part of the registered SMART Performance Management skills programme. In order to achieve certification with credit, learners must complete Essential Skills of Leadership, Developing Performance Goals & Standards, Performance Assessment and SMART Performance Management Overview.


Nationally as required by clients


At client's own training venue for groups of 6 - 15 learners per group

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